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touchpad not working, no sale
Unknown_User_805


Joined: 01 Jan 1970
Posts: 0
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Hi All,

I was thinking of purchasing Sandboxie 2.86, but it kills my touchpad. I have XP SP2 running on a HP Pavillion dv5218nr laptop with the Synoptics touchpad. I'm running Firefox 2.0.0.4.

When you release a version of Sandboxie that works with this touchpad, please let me know and I will purchase.

If there is an easy way to get the latest version to work with my touchpad, let me know. I'm not a techie.

Thanks,

Tom
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SnDPhoenix


Joined: 26 Dec 2006
Posts: 2694
Location: West Florida
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Some people with the same sorta problem tried this and it worked for them:

Quote:
My solution was. I had to run two additional applications from the touchpad directory within the sandbox. I found this application while exploring the Task Manager processes. I found SynTPEnh.exe and SynTPLpr.exe as processes in the Task Manager. Both processes are for the Synaptics touchpad installation.


so tell me, does it work for you too or no?

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Windows 7 SP1 x64, Sandboxie v3.70 x64 with Experimental Protection, GnuPG, OTR (Off-The-Record), Sticky Password, My Brain.
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touchpad solution
Unknown_User_805


Joined: 01 Jan 1970
Posts: 0
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Hi,

Thanks for the info. I am not a technical person so I don't really know how to implement the solution you mentioned.

Let me know when the touchpad bug is fixed. I would like to purchase then.

Thanks,

Tom
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Re: touchpad solution
street011


Joined: 16 Jan 2007
Posts: 410
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jaiamma wrote:
Hi,

Thanks for the info. I am not a technical person so I don't really know how to implement the solution you mentioned.

Let me know when the touchpad bug is fixed. I would like to purchase then.

Thanks,

Tom


i doub't tzuk is waiting for people that are too lazy to even take a look at how sandboxie works and how it's configured correctly.
Change the attitude man... you'll have a great time with sandboxie when you just read a bit and be nice and show some effort.
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touchpad solution
Unknown_User_805


Joined: 01 Jan 1970
Posts: 0
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Some people with the same sorta problem tried this and it worked for them:

Quote:
My solution was. I had to run two additional applications from the touchpad directory within the sandbox. I found this application while exploring the Task Manager processes. I found SynTPEnh.exe and SynTPLpr.exe as processes in the Task Manager. Both processes are for the Synaptics touchpad installation.

How do I implement this solution? Do I just add the name of these exe files to the "Forced Programs" list? Something else?

Details please.

Thanks,

Tom
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street011


Joined: 16 Jan 2007
Posts: 410
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that might work...
but maybe that prevents the touchpad from working OUTside the sandbox...
you'd have to try it first...
just manualy start the touchpad applications in the sandbox and try if it works... if it does...
report back here we can help you out.
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tzuk


Joined: 22 Jun 2004
Posts: 15003
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Now that GuiTrace is available in the latest beta, I have the following suggestion for people who need work-arounds to get the touchpad to work.

Turn on trace with GuiTrace=ad and see if the sandboxed program is trying to send messages to any windows outside the sandbox.

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tzuk
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wraithdu


Joined: 29 Jun 2007
Posts: 1410
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I've got the same Synaptics touchpad bug on my laptop at home. Here's what I got with the GuiTrace and v2.94.25 -
Quote:
(002136) SBIE (GD) SendMessage 00002 (0002) to hwnd=00770950 pid=000000 (unknown)
(000556) SBIE (GD) PostMessage 01224 (04C8) to hwnd=00060066 pid=002964 DDEMLMom
[556] NOD32 protected [MSAFD Tcpip [TCP/IP]]
[556] NOD32 protected [MSAFD Tcpip [UDP/IP]]
[556] NOD32 protected [MSAFD Tcpip [RAW/IP]]
[556] NOD32 protected [RSVP UDP Service Provider]
[556] NOD32 protected [RSVP TCP Service Provider]
(000556) SBIE (GA) WinHook 0004 on tid=002396 pid=000556
[2960] NOD32 protected [MSAFD Tcpip [TCP/IP]]
[2960] NOD32 protected [MSAFD Tcpip [UDP/IP]]
[2960] NOD32 protected [MSAFD Tcpip [RAW/IP]]
[2960] NOD32 protected [RSVP UDP Service Provider]
[2960] NOD32 protected [RSVP TCP Service Provider]
(000556) SBIE (GA) WinHook 0007 on tid=002396 pid=000556


Helpful?
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tzuk


Joined: 22 Jun 2004
Posts: 15003
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Sorry, not helpful. There's hardly anything in there. But try this.

Use a tool like WinSpy and look at the windows, if any, that were created by the processes SynTPEnh.exe and SynTPLpr.exe which you should have running.

If they have any windows, look what window classes these are, and add OpenWinClass statements in Sandboxie.ini, DefaultBox section:

OpenWinClass=ExampleWindowClassName

Then reload configuration and try again.
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SnDPhoenix


Joined: 26 Dec 2006
Posts: 2694
Location: West Florida
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tzuk wrote:

If they have any windows, look what window classes these are, and add OpenWinClass statements in Sandboxie.ini, DefaultBox section:

OpenWinClass=ExampleWindowClassName........

Wth? i didnt know you could open class name? Well i just learned something new. Smile
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tzuk


Joined: 22 Jun 2004
Posts: 15003
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Then you were not paying attention when you read the initial 2.9x release notes... Razz But I just noticed they said OpenWindowClass. The correct syntax is OpenWinClass.
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wraithdu


Joined: 29 Jun 2007
Posts: 1410
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I tried all -

OpenWinClass=CTouchPadSynchronizer
OpenWinClass=SynTrackCursorWindowClass
OpenWinClass=ScrollerooWindowClass
OpenWinClass=SynTPEnhWndClass
OpenWinClass=SynTPEnhTrayWndClass
OpenWinClass=#32769
OpenWinClass=MSCTFIME UI
OpenWinClass=IME

That was everything listed under SynTPEnh.exe (the other exe is not running). No luck. Anything else to try?
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tzuk


Joined: 22 Jun 2004
Posts: 15003
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I'm afraid I don't have any other suggestions at this time.
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wraithdu


Joined: 29 Jun 2007
Posts: 1410
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Ya know what? I was gonna install an updated driver from HP for this in the hopes that maybe something changed. So I uninstalled the old Syn driver first and tested it out before I installed the new one.....guess what? I can now scroll in Firefox. Drivers? We don't need no stinkin drivers.
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SnDPhoenix


Joined: 26 Dec 2006
Posts: 2694
Location: West Florida
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Haha, that seriously worked? What a simple fix. I too had a similar experience, one time i had this one particular mouse (which i dont have anymore) that wasnt working correctly, so i decided (like you) to try and uninstall the mouse drivers, and then install updated drivers, and before i even installed the updated drivers, i noticed my mouse was now working fine since i uninstalled the drivers, go figure.
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touchpad not working, no sale
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