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Roboform says it is unregistered
edbro


Joined: 20 Jun 2008
Posts: 4
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I have a registered version of Roboform but some of the times when I run my browser in the sandbox it will report that it is the free version. If I clear out the sandbox then it will show it as registered for awhile but after closing and opening the browser a few times it again shows it as unregistered. How can I prevent this from happening?
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Re: Roboform says it is unregistered
MikeH


Joined: 04 Mar 2007
Posts: 129
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edbro wrote:
I have a registered version of Roboform but some of the times when I run my browser in the sandbox it will report that it is the free version. If I clear out the sandbox then it will show it as registered for awhile but after closing and opening the browser a few times it again shows it as unregistered. How can I prevent this from happening?


edbro:

Don't know if this will solve your problem but take a look at this thread:

http://www.sandboxie.com/phpbb/viewtopic.php?t=3920

I am currently using Sandboxie v3.28; I can't get Sandboxie v3.30 to work with my setup of Roboform Pro (having the container folder set to a ramdrive).

Regards,
Mike
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edbro


Joined: 20 Jun 2008
Posts: 4
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Thanks, I actually saw that thread but it doesn't help my situation as Roboform is installed to the C: drive and the Sandboxie containing folder is also on the C: Drive. My Roboform data is in D:\Data but I don't think that makes a difference.

The weird thing is that Roboform works well in a new sandbox. It is only after the sandbox is a few days old that it starts to report that Roboform is unregistered. Something in the sandbox is getting corrupted and I will bet it is the reghive. When I delete the sandbox and let it start fresh, the problem goes away.
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MikeH


Joined: 04 Mar 2007
Posts: 129
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edbro wrote:
My Roboform data is in D:\Data but I don't think that makes a difference.


I would not think that would make a difference as well. I have had the My Roboform Data file on D: for quite some time.

Regards,
Mike
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tzuk


Joined: 22 Jun 2004
Posts: 15159
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I have a guess what is causing this, I believe that I know how to fix it but at this time all I can ask you is for your patience.

edbro wrote:
I have a registered version of Roboform but some of the times when I run my browser in the sandbox it will report that it is the free version. If I clear out the sandbox then it will show it as registered for awhile but after closing and opening the browser a few times it again shows it as unregistered. How can I prevent this from happening?


You can try to set the sandbox to auto-delete,
or use Set Container Foler to move the sandbox to drive D.

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tzuk
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tzuk


Joined: 22 Jun 2004
Posts: 15159
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Please try version 3.31.04 and let me know if it resolves the problem.

http://www.sandboxie.com/phpbb/viewtopic.php?t=4052
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Guest


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I am getting the roboform activation prompt, but no other issues noticed (long term roboform pro user, and just downloaded sandboxie 3.32 this weekend).

Roboform is installed to the system drive, my robo data is on a user drive, and the sandbox on a temporary storage drive, so I guess an re-activation is not unexpected.

The initial use of roboform resulted in an activation prompt. After activating roboform, I get the file... All Files and folders/User Files/All Users/Roboform/license.rfo showing up in the sandbox.

Restart the browser, no problem, but if delete the sandbox files, restarting the browser gets me right back to activation. After reactivating again, I get the file and again no problems as long as its there.

So... maybe this gives a clue to resolution, but it also leads me to a question ... How to purge the files in a sandbox, but leaving some files, like license.rfo, undeleted?

Appreciate any guidance.

Bill
MikeH


Joined: 04 Mar 2007
Posts: 129
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Anonymous wrote:
I am getting the roboform activation prompt, but no other issues noticed (long term roboform pro user, and just downloaded sandboxie 3.32 this weekend).


What was the previous version of Sandboxie that you were running?

Regards,
Mike
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Actually, I just downloaded Sandboxie last weekend after hearing about it on Security Now - my whole narrative and experience is based on 5 days. The RF activation request was the result of the first mouse click, in my first Firefox invocation in SB.

The file license.rfo was easy to spot since I really hadn't done anything other than reactivate RF.

It seems to simple given the amount of dialog about RF, but as long as the file license.rfo exists in the sandbox, roboform seems to consider itself activated. But, of course, I want be able to regularly purge the sandbox files - I guess I could live with keeping license.rfo if I knew how Sad

A more complete profile... I should be pretty current on everything

Sandboxie 3.32

Roboform Pro 6.9.91

Firefox 3.0.4 with some stuff like noscript, flashblock, cs lite and such

Vista32 current patch level

Again, all help or insights appreciated

Bill
wraithdu


Joined: 29 Jun 2007
Posts: 1410
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This has come up before (search), but it usually comes down to your sandbox being on a different drive than where RoboForm is installed. Try setting your sandbox on the same drive as your RoboForm installation.

If it already is, is your profile directory on a different drive than your RF installation?
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MikeH


Joined: 04 Mar 2007
Posts: 129
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Anonymous wrote:
Again, all help or insights appreciated

Bill

Bill:

Your setup (Roboform is installed to the system drive, my robo data is on a user drive, and the sandbox on a temporary storage drive) seems to be analogous to mine.

My RoboForm is installed to the system drive C:
My RoboForm Data is located in the My Documents folder which is on my D: drive.
My Sandboxie container folder is set to the default location on my ramdrive R:

I have been using this setup successfully for some time: up to and including Sandboxie v3.28.

It does not work with Sandoxie v3.30 or v3.32.

Consequently, I am running Sandboxie v3.28 as I want to run RoboForm Pro without constantly running into the activation issue.

Regards,
Mike
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After further trials and test, I'm pretty convinced keeping the file "T:\Sandbox\bill\user\all\RoboForm\license.rfo" in the sandbox avoids the RF re-activation.

Sorry wraithdu, I don't know how to quote you properly... I did catch that the SB and RF like to be on the same drive, but I'm reluctant to go the common drive route. Admittedly obsessive, but there seems to be something pleasing and practical in storing temporary files on a temporary drive. Standing on principles, or using SB... I do see your point and moving the container file does avoid the re-activation.

MikeH, at least I know I'm not out in left field alone...

wraithdu, you inspired me to read deeper... I am so close, but yet so far!

Idea 1)

I added a DeleteCommand to the ini. Its a batch file that does a RMDIR on all sandbox subtrees Except ..\user\all\roboform - preserving license.rfo. Running this batch from windows, deletes the SB files and re-executing "Sandboxed Web Browser" recreated the sandbox and RF had no activation problems!

Pretty happy until I deleted the sandbox files using SB. The batch gave a path not found error. Using explorer, it seems that the box directory was rename to something like _Delete_DefaultBox_xxx. I guess I need to figure out how to pass this funky name into the batch as a parameter.

Idea 2)

I also though about auto recovering this directory. Brick wall again! The path seems to have no real-world equivalent such as with the drive tree or even the xxx/current/AppData tree

In Sandboxie View "All Files and folders\User Files\All Users\Roboform\license.rfo"
In Windows View of sandbox "T:\Sandbox\bill\user\all\RoboForm\license.rfo"
No clue what this maps to in the real world, or at least vista world

Idea 3)

Suck it up, move the sandbox to the system drive and use the Secure Delete option.

As always, guidance and good luck is welcome,

Bill
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For all those interested, below is how I avoid repeated roboform reactivation (using different disks) with vista/FF/SB3.32 ... Not elegant, but it at least it seems to work...

1) Startup FF in a sandbox and go through the reactivation

2) Modify sandbox.ini adding, DeleteCommand=<your disk>:\<your path>\sbdel.bat "%SANDBOX%"

3) Create the sbdel.bat, for example

COPY T:\Sandbox\<username>\DefaultBox\user\all\roboform\license.rfo T:\license.rfo
RMDIR /s /q %1
MKDIR T:\Sandbox\<username>\DefaultBox\user\all\roboform
COPY T:\license.rfo T:\Sandbox\<username>\DefaultBox\user\all\roboform\license.rfo

4) Delete the sandbox from withing SB as usual

5) Startup FF again and use RF and I hope you won't see any reactivation prompts


If I had more time and expertise, I'd figure out how to avoid all the hardcoding of paths and boxes, add some error handling, maybe even secure delete, but that's for the future, now I need to figure out how to use SB itself.

Enjoy,

Bill
tzuk


Joined: 22 Jun 2004
Posts: 15159
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Can anyone try version 3.33.09 please? I fixed a problem that is somehow related to what I changed back in version 3.28, and then changed back for version 3.30. I'd be interested to know if it makes a difference to RoboForm.

http://www.sandboxie.com/SandboxieInstall-333-09.exe
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MikeH


Joined: 04 Mar 2007
Posts: 129
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tzuk wrote:
Can anyone try version 3.33.09 please? I fixed a problem that is somehow related to what I changed back in version 3.28, and then changed back for version 3.30. I'd be interested to know if it makes a difference to RoboForm.

tzuk:

It does make a difference to RoboForm!

The issue that I was having with my registered version of RoboForm Pro saying that it needed to be registered (when using Sandboxie version 3.30 or Sandboxie version 3.32) has been fixed.

Thank you very much.

Regards,
Mike
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Roboform says it is unregistered
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